Solutions for smarter operations

Explore our scalable modules designed for streamlined operations and smarter workflows.

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Quality Assurance / QC / QIC

  • Standardizes quality controls across units for consistent production.
  • Enables real-time tracking of safety and compliance data.
  • Automates reporting and reduces manual errors.
  • Flags quality issues instantly for faster resolution.
  • Simplifies product-specific QA workflows and approvals.
  • Improves traceability and risk mitigation.
  • Enhances visibility and monitoring across all sites.

Management of Change

  • Ensures controlled and compliant execution of process or system changes.
  • Digitally tracks, reviews, and documents all changes to reduce risk.
  • Improves cross-department communication and stakeholder alignment.
  • Maintains a complete audit trail for easy regulatory inspections.
  • Reduces downtime and operational disruptions during change.
  • Strengthens accountability with permission-based access and escalation.
  • Supports continuous improvement through transparent feedback loops.

Preventive Maintenance

  • Reduces unplanned downtime through scheduled maintenance.
  • Improves asset life and plant performance with data-driven planning.
  • Tracks equipment history, failures, and repairs for better root cause analysis.
  • Supports lean and TPM programs with centralized digital workflows.
  • Optimizes maintenance schedules using equipment history, MTTR, and MTBF analytics.

Complaint Management / QCMS​

  • Streamlines complaint, deviation, and CAPA handling through automated, closed-loop workflows.
  • Enables real-time issue reporting and tracking from any device, reducing delays.
  • Improves accountability with built-in escalation matrix and progress visibility.
  • Auto-notifies teams of complaints, ensuring faster investigation and resolution.
  •  Enhances root cause analysis and action traceability with linked digital records.
  • Centralizes all safety, quality, and compliance events for audit-readiness.

Quality Improvement Plan (QIP)

  • Automates inbound and outbound workflows through centralized digitization.
  • Integrates system data for seamless invoice, billing, and vehicle management.
  • Tracks vehicle loading, dispatch tracking, utilization monitoring and damaged goods.
  • Ensure accountability at each stage for damaged goods during plant-to-distributor
  • Provides clear visibility with digital reports and operational insights.

Trainings

  • Schedule and manage trainings digitally across roles and units.
  • Access training materials and SOPs from a centralized library.
  • Track attendance, progress, and assessment results in real time.
  • Get automated reminders for due or upcoming trainings.
  • View and analyze training data through visual dashboards.
  • Issue e-certificates upon successful completion.
  • Enable feedback collection to measure training effectiveness.

Audit Management / ATCQ & BTCQ Store Audit

  • Digitizes internal, client, statutory, supplier, and other audits.
  • Automates audit scheduling, tracking, and reporting.
  • Monitors non-compliances with evidence-based closure.
  • Supports regulatory compliance across regions.
  • Improves team efficiency and task clarity.
  • Enhances customer satisfaction through consistent quality.

Performance Management​

  • Track and analyze real-time KPIs across all units
  • Identify performance trends and risk areas with visual dashboards.
  • Provide leadership with actionable insights for continuous improvement.
  • Analyze trends in consumables usage, inventory levels, and wastage.
  • Gain financial visibility with dashboards on cost, efficiency, and variance.
  • Export data and dashboards in PDF, CSV, or XLSX formats for easy reporting.
  • Enable data-driven decisions through centralized performance monitoring.
  • Centralize all performance data for informed, data-driven decision-making.

Inventory Management / Warehouse Management

  • Digitally manage inventory movements.
  • Track packaging materials by pallet, location, and storage type.
  • Monitor stock levels and movement in real time across warehouses.
  • Automate requisition-based stock release with item-level traceability.
  • Reduce wastage through accurate inventory tracking and location mapping.
  • Improve inventory visibility and control to support production planning.

Action Tracker

  • Log, assign, and track actions across departments in real time.
  • Set deadlines, priorities, and responsible owners for each task.
  • Monitor status updates and closure timelines through dashboards.
  • Receive automated reminders and escalation alerts for pending activities.
  • Improve accountability and ensure timely issue resolution.

Risk Assessment​

  • Identify, assess, and categorize risks across all units digitally.
  • Assign risk owners and track mitigation actions in real time.
  • Link risks to processes, audits, incidents, or compliance findings.
  • Monitor dynamic dashboards for quick decision-making.
  • Ensure ongoing monitoring with automated reviews and alerts.

Document Management System

  • Centralize all SOPs, manuals, and compliance documents in a secure platform.
  • Manage document versions with controlled access and edit history.
  • Enable quick search, download, and sharing of files across teams.
  • Set review cycles, approval workflows, and expiry alerts.
  • Ensure audit readiness with traceable, tamper-proof documentation.
  • Support paperless operations and regulatory compliance.

EPOD – Electronic Proof Of Delivery

  • Replaces manual, error-prone POD processes with automated OTP and image capture workflows.
  • Captures signed/stamped invoice, credit/debit notes, and goods return data on-site.
  • Track delivery status, time, and location.
  • Reduce paper-based errors and manual reconciliation.
  • Enable instant access to delivery records for faster dispute resolution.
  • Improve transparency, accuracy, and customer satisfaction.

Knowledge Base Management

  • Centralized repository for operational guidelines and resources.
  • Central storage of policies, SOPs, and manuals.
  • Easy access for staff across departments.
  • Reduces redundancy and miscommunication.
  • Keeps employees aligned with best practices.

Certificate of Analysis

  • Generates and manages Certificates of Analysis for raw materials and finished products.

  • Ensures all quality and safety parameters are verified before product dispatch.

  • Provides easy digital access to test results and compliance documentation.

  • Supports traceability and regulatory compliance across the supply chain.

Dashboard & Analytics

  • Centralized overview of key performance indicators and alerts.
  • Real-time visualization of performance metrics.
  • Customizable dashboards for different roles.
  • Automated alerts for anomalies or risks.
  • Data-driven insights to support strategic decisions.

Task Response & Roles​

  • Efficient assignment and management of tasks based on staff roles.
  • Role-based task allocation for efficiency.
  • Automated tracking of task progress.
  • Escalation management for delayed tasks.
  • Improved accountability and staff productivity.

Data Manager​

  • Business process frameworks to help employees get things done in the best manner.
  • Centralized storage of key operational data.
  • Secure and structured access controls.
  • Streamlined workflows for critical processes.
  • Supports compliance with regulatory requirements.

Company & Management

  • Tools for organizational structure and administrative control.
  • Define and manage organizational hierarchy.
  • Simplify administrative processes and approvals.
  • Enable role-based permissions and controls.
  • Ensure alignment of operations with policies.

Contact Center

  • Streamlined communication for service requests and inquiries.
  • Unified platform for handling inquiries.
  • Ticketing and escalation workflows.
  • Real-time updates on request status.
  • Improves response times and service satisfaction.

File Schedule & ROTA Module

  • Automated staff scheduling and shift management.
  • Automated shift allocation based on availability.
  • Handles complex rota and roster needs.
  • Reduces conflicts in scheduling.
  • Improves workforce planning and coverage.

Report & Reporting Manage

  • Customizable reports for in-depth operational insights.
  • Generate reports across all operational units.
  • Customizable templates for different stakeholders.
  • Real-time data integration for accuracy.
  • Enables evidence-based decision-making.

On Demand Activity

  • Flexible management of ad-hoc tasks and activities.
  • Assign and track unplanned tasks instantly.
  • Prioritize based on urgency and importance.
  • Real-time progress monitoring.
  • Reduces delays in operational response.

Food Services

  • Digital food safety system integrated with thermometers for accurate food temperatures and HSEQ audits
  • Ensure safety and compliance with hygiene standards.
  • Monitors adherence to hygiene protocols.
  • Tracks food storage and preparation safety.
  • Automated compliance checks and alerts.
  • Reduces risks of contamination and non-compliance.

EVS Module

  • Will support Environmental Services (EVS) operations.
  • 19 unique areas specific checklists.
  • Focus on sanitation, cleaning, nurse stations and more.
  • Streamlined scheduling and compliance tracking.
  • Integration with overall facility management.