Driving Quality & Compliance Excellence
Driving Quality & Compliance Excellence
Client: VKL Seasoning Pvt. Ltd. – A pioneer in India’s food ingredients and seasoning industry
Industry: Food Manufacturing, FMCG
Use Case: Quality Management, Compliance Automation, Digital Audit & Documentation
Background
Headquartered in the spice capital of India, VKL Seasoning Pvt. Ltd. has been a trusted partner to leading food brands and restaurant chains for decades. Known for their innovation, high safety standards, and custom spice blends, VKL operates multiple advanced manufacturing facilities across the country. As the company scaled and diversified its product offerings, maintaining consistent quality and compliance became more complex, prompting a digital transformation initiative.
The Challenges
Despite their leadership in innovation, VKL’s internal systems for quality and compliance were primarily manual and paper based. Key areas such as:
- Audits
- Document Control
- Customer Complaint Handling
- Process Change Management
These were managed via spreadsheets, paper trails, and fragmented coordination. This resulted in:
- Inefficient workflows and approval delays
- Increased risk of human error
- Poor traceability and audit readiness
- Difficulty in maintaining regulatory compliance
VKL needed a robust digital solution to bring structure, traceability, and speed to their compliance operations.
VKL partnered with UNITXPRO to deploy an integrated, role-based quality and compliance management suite. The implementation covered the following key modules:
End-to-End Audit Digitization
- Role-based workflows for audit tasks
- Real-time dashboards and evidence tracking
- Automated Corrective and Preventive Actions (CAPA)
- Complete traceability for faster, error-free audits
Centralized Document Management System (DMS)
- Digital document creation, review, and approval
- Version control with role-based access
- Audit logs for every document change
Proactive Complaint Management
- Standardized logging of complaints
- Root cause analysis and CAPA workflows
- Real-time resolution tracking to improve trust
Robust Change Control Management
- Dynamic change request forms
- Automated routing and multi-level approvals
- Comprehensive audit trails for each change
The Solution: UNITXPRO Implementation
The Impact
- 40% faster audit cycles with automated workflows
- 100% elimination of manual errors in quality and compliance docs
- 50% reduction in customer complaint resolution time
- Cross-departmental collaboration improved through centralized systems
- Achieved full regulatory compliance with real-time digital traceability
Why UNITXPRO?
UNITXPRO provided VKL with a future-ready digital foundation to:
- Standardize and automate quality control processes
- Eliminate dependency on manual workflows
- Ensure faster, error-free regulatory audits
- Drive accountability across functions
- Build long-term customer trust through compliance excellence
Final Thoughts:
VKL’s journey proves that even industry leaders need to evolve their internal systems to match their market excellence. By implementing UNITXPRO, VKL has not only streamlined their quality and compliance operations but also built a culture of accountability, precision, and continuous improvement—positioning themselves for future growth in a heavily regulated, customer-centric industry.