UNITXPRO Powers Success for a Top FMCG Brand 

ByDeepika Tiwari

UNITXPRO Powers Success for a Top FMCG Brand

Client: Leading FMCG Company – Managing 57 Warehouses Across India

Industry: FMCG, Supply Chain

Use Case: Task Management, Compliance, Operational Efficiency

Background

This top FMCG company operates 57 warehouses managed by 50 service providers across India. With products consumed over a billion times daily in 200+ countries, and 22 brands generating over USD 1 billion each annually, the company is committed to strong financial results alongside sustainable growth. However, maintaining operational consistency and efficiency across such a vast and complex supply chain became increasingly challenging, especially for Unit Managers who serve as critical links between the company and customers. 

The Challenges

Unit Managers face multiple pressures beyond operations, including compliance demands, workforce management, personal constraints, and coordination with government agencies. 

The company struggled with: 

  • Scaling operations while maintaining standardization 
  • Managing increasing organizational complexity and layers 
  • Supporting Unit Managers to perform consistently under pressure 
  • Rising costs and shortage of experienced managers 
  • Ensuring operational efficiency across 57 warehouses managed by many service providers 

Partnering with UNITXPRO, the company launched a structured 10-week rollout program focusing on adoption and user readiness. Key solution elements included: 

  • Proactive Task Management: Calendar-driven system with prioritized daily task lists 
  • Instant Collaboration & Feedback: Built-in chat and “WIDAQ” (When In Doubt, Ask Question) for real-time expert support 
  • Embedded e-Learning: Interactive modules reducing the need for costly classroom training 
  • Guided Issue Resolution: Stepwise plans ensuring problems are solved promptly and permanently 
  • Central Activity Repository: Logging all actions for leadership analytics and Six Sigma planning 
  • Rapid Resource Deployment: Virtual toolkits to onboard new or fill-in staff efficiently 

The Solution: UNITXPRO Implementation

The Impact

  • 36% reduction in risks from incomplete routine tasks within 3 months 
  • 60% increase in on-time task completion due to easy task handover 
  • Unified communication platform acting as a “Virtual Buddy” for Unit Managers 
  • Continuous efficiency gains driven by open feedback loops 

Why UNITXPRO?

UNITXPRO empowered Unit Managers to become true owner-managers by: 

  • Simplifying complex task management 
  • Facilitating instant expert collaboration 
  • Providing actionable insights for continuous improvement 
  • Reducing operational risks and costs 

Final Thoughts: 

This FMCG company’s experience shows how UNITXPRO can simplify operational complexity, enable sustainable scaling, and boost leadership effectiveness—critical for large supply chains facing evolving business and compliance challenges. 

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